Limus Wine encourages the responsible consumption of alcohol.
SHIPPING & RETURNS
Orders will be shipped through Australia Post within five days of the order being placed. We will email a tracking number to the email provided.
Ordering from our online shop is for Australian shipping only. If you require an international shipment please contact us.
If an item is broken, damaged or faulty please contact us within five days of receiving it and it will be replaced or fully refunded. We will organise collection of the damaged or faulty goods. Sadly we do not give refunds or replacements if you simply change your mind or make a wrong decision.
DELIVERY
Please provide clear instructions for delivery including address, any special instructions & what to do if no one is at home. Limus reserves the right not to send wine out in extreme heat (30C+) either in Mount Gambier or at the delivery destination.
SALE OF ALCOHOL
Under the provisions of the Liquor Licensing Act (LLA) 1997; it is illegal to sell wine to anyone under the age of 18. By placing an order with Limus Wine you confirm that you are at least 18 years of age. Remember, it is an offence to obtain liquor on behalf of a person under the age of 18 years; this includes purchasing the wines as a gift. If in doubt our carrier may request some form of ID with proof of age at the time of delivery.
PRIVACY POLICY
We recognise and respect your privacy. This statement sets out how we will handle your personal information and safeguard your privacy.
COLLECTION OF YOUR PERSONAL INFORMATION
The type of personal information collected by Limus comprises your name, address and contact details (information). Limus will only collect this information if you provide it to us by completing the online form or otherwise supplying it to us.
By providing such information to Limus, you will be deemed to have consented to Limus’ collection of this information.
If you visit the Limus website, certain data will be collected for statistical purposes, including your IP address, the date and time of the visit to the website, the pages accessed and documents downloaded, the previous website you visited and the type of browser you used. This information is collected by our web server and can in no way identify you.
USE AND DISCLOSURE
The Information you provide to us will be used to provide direct marketing information in relation to goods to you. At any time, you are able to request not to receive any information from Limus and to have your Information deleted from our database.
We will not provide your Information to any other third parties without your consent.
SECURITY AND STORAGE OF YOUR INFORMATION
Limus takes steps to ensure your information is stored safely and securely. Limus collects and stores your information in a secure electronic database only able to be accessed by those authorised by Limus.
ACCURACY OF YOUR INFORMATION
Limus is careful to ensure that your information is accurate, complete and up-to-date, as provided to us by you. If you find that the information we hold about you is incorrect, incomplete or out-of-date, please contact us and we will ensure that any errors in your information are corrected.
ACCESS TO YOUR INFORMATION
You are entitled by law, with some exceptions, to review and access any information Limus collects and stores about you. You may contact us in writing or via telephone to make such a request to view your information and we will either send you a copy of your information, allow you to view it or discuss it with you over the telephone.
If we are unable to disclose your information by law, we will advise you of the reason for our refusal to disclose it to you.
We will endeavour to respond to all requests for access to your information within thirty (30) days.
Producers license number: 57606865
ABN: 95 058 258 367